DVD Based Training Resources
Harassment & Diversity: Respecting Differences - Manager Version
Buy Now : $193.95
Although Sexual Harassment is an issue in the workplace, other forms of Harassment are also occuring in the workplace. Harassment can be based on religion, age, race, disabi...
Legal Survival Skills for the Modern Manager
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Being a Supervisor is no easy task today. As a manager not only must you get the job done within budget and with fewer employees than in the past, but the manager must under...
Performance Appraisals: Getting Results
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Performance reviews and appraisals are often thought of as formalities and can sometimes be difficult to write. It is often forgotten that when performance appraisals are don...
Supervising for Quality
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As the workforce evolves and expectations change, the supervisor must adapt but still fulfill traditional responsibilities such as monitoring progress and enforcing rules. Th...
The 5 Values of GREAT Customer Service
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This video demonstrates how five values of exceptional customer service can be easily integrated into daily work through the use of a simple acronym. G.R.E.A.T. stands for: ...
The Stanford Video Guide to Negotiating
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There are three attributes to great negotiating: preparation, confidence and skill. How these are used can make or break a big deal or turn a small project into a blockbuster. T...
