DVD Based Training Resources
Communicating in a Diverse World
Buy Now : $775.00
Learn the skills of dialogue, suspension (of judgment, decision making and status); listening (with empathy, for understanding, showing you care); discovery (uncovering and s...
Resolving Conflicts in the Workplace, The Art of
Buy Now : $115.95
Conflict can occur when there is change and growth. This video will demonstrate professional techniques for conflict resolution and how to refocus on business needs. Employee...
Succeeding at Work - The Adventure Begins
Buy Now : $775.00
This award winning production is intended to help new employees in public and private sector organizations explore the behaviors and interpersonal skills that will be essential ...
Telephone Customer Service-Basic and Advanced CSR Skills
Buy Now : $167.95
For many organizations, the quality of customer service is crucial to its success. Unfortunately, often due to ineffective or time-constrained training, the level of service ...
